FocusPoint International - Worldwide support 24 hours a day, 7 days a week
24/7 global assistance provided by FocusPoint International and supported by the global monitoring and rescue plan.
On-demand assistance on land and at sea
The geolocation systems in some of our units are equipped with a distress button that connects to FocusPoint International 's Crisis Response Center (CRC) via the company's PULSE™platform.
Activation of the distress function triggers an alert on the PULSE platform. The crisis response center immediately validates the signal and forwards it to the emergency services for rescue on land or at sea.
FocusPoint International (FocusPoint) is a leading critical event management company specializing in emergency response as a service (ERaaS). FocusPoint's main contact center is located in Florida, USA. This secure, multilingual facility is staffed 24/7/365 by medical, security and crisis response specialists. It is supported by a team of 4,000 linguists capable of providing on-demand services in over 300 languages. The main emergency contact center is located in Cape Town, South Africa.
FocusPoint has responded to over 100,000 alerts and helped more than 20,000 people in over 220 countries and territories.
FocusPoint is actively involved in providing SOS alert validation and escalation services for devices operating on multiple satellite networks. Examples include Globalstar, Iridium, Inmarsat and EchoStar, to name but a few.
In addition to the distress validation and escalation service provided by FocusPoint, the company also offers a comprehensive support plan called Overwatch & Rescue.
The Overwatch & Rescue plan is a fully indemnified service guarantee that reduces and, in many cases, eliminates the financial costs of a rescue. Key benefits of the Overwatch & Rescue plan include response to hazardous summer and winter sports incidents, search and rescue, and security assistance in response to events such as violent crime, terrorism, natural disasters, pandemic threats and political threats that cause riots, strikes and civil unrest. The plan also provides for free medical evacuations from the scene of the incident to the nearest appropriate hospital.
The Overwatch & Rescue plan is a must-have for anyone who lives, works or plays on the bangs of cellular connectivity. The Overwatch & Rescue plan is more comprehensive than Garmin's High-Risk SAR plan and costs a fraction of the price, making it the most comprehensive and affordable plan on the market.
We have found FocusPoint to be the best solution for our customers worldwide, regardless of device type or satellite network. We are proud to partner with FocusPoint and offer ERaaS and Overwatch & Rescue to all our customers.
Coming soon
The possibility of purchasing this service via our website for additional passengers on board your yacht or for any individual requiring this rescue service!